Terms and Conditions

These terms govern use of the GoFreeRent website and all booking requests submitted through it.

Booking Requests

Submitting a request does not automatically create a confirmed rental contract.

Availability, pricing, delivery details and documentation are subject to final review and confirmation.

Driver Requirements

Drivers must present valid identification and a valid driving licence at handover.

Additional checks may apply depending on nationality, licence type and rental duration.

Vehicle Use

The vehicle must be used lawfully, responsibly and according to the agreed rental conditions.

Traffic fines, damage, misuse and contractual breaches may result in additional charges.

Cancellations and Changes

Date changes, delivery changes and cancellations are handled case by case according to availability and the final rental agreement.

GoFreeRent may refuse or cancel a booking where documentation, payment, availability or safety requirements are not met.

Operational Clarifications

Website content, quote tools and WhatsApp communication are designed to help customers understand the likely rental flow before final confirmation is issued.

Pickup timing, airport coordination, optional extras, mileage conditions and vehicle category remain subject to the final written agreement shared with the customer.

Booking and service notes

These terms explain how quote requests, delivery coordination, document checks, cancellations and rental responsibilities are handled before final handover is confirmed.

They support the wider commercial pages by making pricing logic, request handling and service limitations easier to verify.

Customers should always rely on the final written confirmation for the agreed vehicle, pickup point, handover timing, mileage conditions and any extra service requested through WhatsApp or the website.